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What used business IT equipment is actually worth

We can't put a price list on this page honestly, because the honest answer is “it depends” — and the things it depends on are specific enough to be worth knowing. If you understand them you'll read any quote you're given, ours included, a lot more critically.

The short version

  1. Age is the biggest single factor. Business equipment holds value for roughly five to six years, then falls off steeply.
  2. Specification matters more than model name. Two identical-looking servers can differ several-fold on processor, memory and drives.
  3. Quantity moves the price per unit up, because the cost of collecting and processing is spread across more devices.
  4. Completeness matters more than people expect. Missing caddies, rails, power supplies and adapters all come off the number.
What drives the number

The things that actually move value

By category

What tends to hold value, and what doesn't

01Servers, storage and networking

The strongest category. Enterprise hardware has a deep secondary market, driven by businesses extending the life of existing estates and by lab and test environments.

Best for: recent generations, well specified, complete with rails and caddies.The catch: value falls hard once a generation goes out of mainstream vendor support.

02Business laptops and workstations

Consistent demand, especially for the mainstream business ranges — ThinkPad, Latitude, EliteBook — because parts and docking are standardised.

Best for: three to five years old, 16GB or more, SSD, screen in good order.The catch: cracked screens, missing chargers and anything still locked to a previous owner's management platform.

03Monitors

Modest value individually, meaningful in volume. The handling cost per unit is high relative to the price, so quantity is what makes them worth collecting.

Best for: 24 inch and above, recent, in quantity, with stands and cables.The catch: stands and cables missing, or any screen damage — a scratched panel is worth nothing.

04Desktops and all-in-ones

Steady but unremarkable. Small-form-factor business desktops move better than large towers because of the space they take up.

Best for: recent small-form-factor units in volume.The catch: older towers are heavy, slow to sell and cost more to ship than they return.

05Phones, VoIP handsets and peripherals

Low individual value, worth including in a larger collection rather than on their own.

Best for: bundled with a bigger load.The catch: rarely worth a dedicated trip.
Reading a quote

Why two quotes differ, and which to be suspicious of

If two vendors quote wildly different numbers for the same list, it's usually one of four things, and only one of them is good news.

Different routes to market. A company that refurbishes and sells to end users can pay more than one that sells wholesale, because it captures more of the final price. That's a legitimate reason for a higher offer.

Different assumptions about condition. One has priced your list as described; the other has priced it as it expects to find it. The second number is more likely to move after inspection.

Something isn't included. Check whether data destruction, collection, de-racking and recycling of the worthless items are in the price, or billed separately. A higher headline with collection charged back can net out lower.

The quote isn't real. The pattern to watch for is a strong number given quickly with little detail requested, which is then revised downward once the equipment is on a truck. The protection is to ask what the quote assumes, and what specifically would change it.

We'd rather give you a number that holds. That means asking for specifications up front and telling you where we're guessing.

Straight talk

When the answer is "it's not worth much"

Questions

Questions about equipment value

How much are old office computers worth?

It depends on age, specification, condition and quantity. Business laptops and workstations from the last five years usually carry real resale value; machines over about seven years old are often worth little beyond responsible recycling. Servers and network equipment tend to hold value longer than desktops. The only way to get a meaningful figure is to send a list with models and specifications.

Why do IT buyback quotes vary so much?

Mostly because of how the buyer sells the equipment on. A company that refurbishes and sells to end users captures more of the final price than one selling wholesale, so it can pay more. The other reasons are less benign: a quote may exclude collection or data destruction that is billed separately, may assume better condition than the equipment is in, or may simply be a high number intended to be revised after pickup. Ask what the quote includes and what would change it.

Is it worth selling equipment that is five years old?

Usually yes, particularly servers, networking and business laptops. Five years is roughly where the curve starts to fall but there is still an active market, especially for well-specified machines in quantity. Waiting another year typically costs more value than it saves in hassle, so if equipment is sitting unused it is generally better to move it sooner.

Do you pay more for a larger quantity?

Generally the price per unit improves with volume, because collection, testing and processing costs are spread across more devices and identical units can be handled as a batch. Thirty matching laptops are worth more each than three. It also makes free collection viable where a very small load might not be.

What makes equipment worth nothing?

Physical damage to screens or chassis, missing essential parts such as power supplies and drive caddies, age beyond roughly seven years, and being locked to a previous owner's management system or account. The last one is the most frustrating because it is usually fixable: releasing machines from your MDM, domain or Apple account before disposal can restore most of the value.

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